Last updated: September 2025

Thank you for shopping at eRefrigeranters.shop. Below you will find all details regarding how we process and deliver your order.

1. Processing Time
Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).

You will receive a confirmation email with tracking information once your order has shipped.

2. Shipping Rates & Delivery Times

• Standard Shipping (Free): 3–5 business days within the continental United States.

• Expedited Shipping (Paid): 1–3 business days, calculated at checkout.

3. Shipping Restrictions

• We currently ship only within the United States.

• We cannot ship to P.O. boxes or APO/FPO addresses for refrigerant products.

4. Order Tracking
After dispatch, you will receive a tracking number via email so you can follow your shipment in real time.

5. Lost or Damaged Packages
If your order arrives damaged or is lost in transit, contact us within 7 days at erefrigeranter@fastmail.com. We will assist with a replacement or refund.

6. Contact
For any questions about shipping, please reach out:

Email: erefrigeranter@fastmail.com
Phone: +1 (803) 580 85 02