Last updated: September 2025

Thank you for shopping at eRefrigeranters.shop. We want you to be fully satisfied with every purchase. Please read our return and refund policy carefully.

1. Eligibility for Returns

• Items must be unopened, unused, and in their original packaging.

• Returns must be requested within 14 days of the delivery date.

• Refrigerant cylinders or containers that have been opened or tampered with cannot be returned due to safety regulations.

2. How to Start a Return

• Email us at erefrigeranter@fastmail.com with your order number and reason for return.

• We will reply within 1 business day with a Return Authorization (RA) number and instructions.

• Ship the item back to:

eRefrigeranters.shop – Returns
44 Roquette Ave
Elmont, NY 11003
United States

3. Refunds

• Once we receive and inspect the returned item, a refund will be issued to your original payment method within 5–7 business days.

• Original shipping fees are non-refundable.

4. Exchanges
We only replace items if they arrive defective or damaged. Contact us within 7 days of delivery for assistance.

5. Questions
For any concerns regarding returns or refunds, contact us at:
Email: erefrigeranter@fastmail.com
Phone: +1 (803) 580 85 02